Sales and Customer Services Officer ( Contratual ) - Telenor
Division: Customer Relations
Telenor Jobs in Pakistan - Telenor required Sales and Customer Services Officer on Contratual basis in Sahiwal. Application Deadline: 22-Sep-2012
Position Purpose: To ensure that state of the art customer service is provided to all customers. To work as a team player in a harmonized m
Area of Interest: Customer Relations
Career Level: Officer
Experience Required: Relevant Experience would be preferred
Ensure customer service related activities are being done within bench marked time.
Achieving the S&CS monthly revenue targets.
Do suggestive selling to the visiting subscribers.
Ensuring top of the line customer relationship management.
Adhere to administration requirements and discipline at the S&SC.
Working as a team player in a harmonized manner
Functional Skills/Knowledge Areas: Proactive, solution focused and service oriented
Good communication ability especially listening skills
Interactive personality with relationship building ability
Ability to work independently as well as a team player
Ability to work in challenging environment
Ability to work under stress
High level of integrity
Excellent communication skills in English (both verbal & written)
Excellent computer knowledge
Knowledge on corporate culture and values
Good planning and organizing skills