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PTCL Helpline Numbers, Customer Service Number

Telecom by Editorial Staff (December 18, 05:56 AM)



Directory of PTCL helpline numbers and customer service phone numbers. You can call on following numbers for any desired service. PTCL customer center representative will always ready to help you. Here is the complete list of PTCL Helpline numbers.

PTCL Help Line Phone Numbers
New service or purchase assistance
0800 8 0800
To Update Directory Inquiry
0800 0 1217
Billing information
1200
Inquiry or directory services
1217
Complaint registration or help on any fault
1218
Assistance on all services
1236
CLI, Voice Message Service activations
111 465 465
PTCL Calling Card
0800 8 0808

PTCL

Pakistan Telecommunication Company Limited (PTCL) is the largest telecommunication company in Pakistan

The company provides telephony services nation-wide and is the backbone for country's telecommunication infrastructure despite arrival of a dozen other telecommunication companies

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282 comments
ammar dar
ammar dar April 23, 12:49 PM

isb ma evo wingle pa fb 0r twitter on nae h0 rhi :(

Reply
mohammad akbar
mohammad akbar Yesterday at 12:43 AM

mai evo 3.1 use kar raha hoo, magar kal se face book nahi khul raha hai please help me abut that problem.


anjum asif & co.
anjum asif & co. April 23, 02:24 AM

Re : 35291863
-----------------
right now, the above number is having disturbance in the line as this is always a problem of disturbance in the line.

kindly advise concern people to repair the same.

thanks

Reply
Peshawar
Peshawar April 23, 12:39 PM

let me know about the EVO helpline number!


Atif hussain shah
Atif hussain shah April 18, 07:34 AM

my gher me ptcl no: 0404467435 laga huwa hai jis per mai ne 2mb ka net lagwaia howa hai. aap ki net ki sevice bohat hi khrab hai sapeed be bohat kam hai ,mint mint bad net band ho jata hai.
please is ki sapeed tez karin net ki sevice tehk karain aur mehebani ker kei mere no per 2mb ki bajai 1mb ki sevice on ke dai .mai aap ke message ka intzar karoon ga thanks

Reply
saifullah
saifullah April 17, 12:25 PM

aap k numainda hamare ghar nahe aata, comlaint register ki hai olekin koi bhi nahe aata!!!!!!!

Reply
Burhan Ahmed
Burhan Ahmed April 17, 06:36 AM

Dear Ptcl,

I want to inform you that our number is Ph. 051-5958947, we have been complaining since last one month but you people don't even bother to send us a single reply. Your service and your company PTCL is pathetic you have no sense to deal with your customer, you can only do is to give your customer bad service and you have incompetent team and they don't know how to attend your client I think you have no sense of betterment that's why you are far behind then other.

The same grief I am facing now, I was facing previously when I was to disconnect the DSL connection 8, 9 month before on the same number(Now I am very happy to have WI-TRIBE Internet CONNECTION), NOW I want to disconnect this PTCL number also that i have mentioned above. I cannot take more on my self, please disconnect this number or tell me the procedure how to remove it????

You are loosing your customers slowly just because of your low quality service and low mentality based team.

Other telecom companies take seriously to their customers that's why they excel , why not you????

Ar. Burhan Ahmed

Reply
jawaid
jawaid April 17, 02:17 AM

salam sir mayra pass evo matlab gar ha magar wo kabi sahi nahi chali bill may day raha ho 1470 rs evo jis jaga chal rahi ha wo trandoallhayar villeg may ha mujay kya karna chiya koi is say achi ha k nahi may dubai say no 0097566619514 magar pakistani number b ha ap msg kar sakta ha mujay is par 03342122454 plz ans zaror dayna ok allha hafiz

Reply
Najam
Najam April 15, 11:09 AM

sir hamary haan ptcl k 3.4 towers lagy pare hein per unki abhi tak opening nai hoi.........plz wo open kar dain...hamari 2 evo wingle hein per no speed???????????????????03006062616

Reply
Saeed
Saeed April 15, 09:26 AM

Please let me know how can I check my detailed call record of my PTCL number on web self care service or in any other way.

Reply
SARDAR
SARDAR April 14, 06:47 AM

MY PTCL BROAD BAND NOT WORKING FROM 1 MONTH NO LINEMAN CAME TO FIX MY NET PROBLEM SO PLZ I CALL TO ZAHID G.M ZAHID 0515822801HE ALSO IGNORE MY CALL AND ALSO MY COMPLAINT AND YOUR MASOOD PTCL BROAD BAND MANAGER IN DHAMIAL AREA HIS CELL#03005399899

Reply
KHAN
KHAN April 14, 06:37 AM

SIR PLZ SOLVE MY PROBLEM MY BROAD BAND PTCL NOT WORKING FORM 20/03/2014 PLZ PLZ FIX THE PROBLEM I HAVE MADE MY ASSIGNMENT THROUGH NET ............PLZ SOLVE THE PROBLEM

Reply
AQIB
AQIB April 14, 06:33 AM

SINCE 25 DAYS MY BROAD BAND PTCL NOT WORKING .FOR GOD SAY PLZ FIXED MY PROBLEM COMPLAINT NUMBERS ARE 36,52,80

Reply
Asad asif
Asad asif April 13, 10:34 AM

muja ptcl ka package chang karna ha 1mb speed unlimided downlad

Reply
Iqbal Ahmad
Iqbal Ahmad April 11, 01:18 PM

Assalam Alaikum.............
Aaj Rawalpindi & Islamabad me Evo wingle kam kion nahi kar raha he????????

Reply
zahid amin
zahid amin April 11, 12:05 PM

net kabe connect ho jata ha or kabe disconnect ho jata ha tek kar day

Reply
hassan sabar
hassan sabar April 09, 12:48 PM

malik jee

Reply
hassan sabar
hassan sabar April 09, 12:50 PM

mujhe apne wifi ka secuerty code chahiey


mein awais
mein awais April 02, 10:04 AM

mein awais

Reply
Tahir
Tahir March 31, 12:01 AM

I have to register complaint of my PTCL EVO nitro cloud but no any number available for this also called at 080080800 result is big zeroooo....

Reply
muneer kala kot mehmod se
muneer kala kot mehmod se March 27, 01:36 PM

asslimo ali kum sir hum ne ptcl ka brodband net net jub se lughwaya hai tab se ek din be theek nhi chilla yeh humera ptcl no hi 06225300082 yeh humera no hi adress koot mehmood se shraq pur shreef se hi hum in shraq pur ptcl exchange wallon se tang aa gay han agar inoo ne humera net shi nhi kirna sir humara internet sahi nhi chal raha internet wali light khabi on ho jati hai aur khabi of ho jati hai phalay bhi compline ke thi

Reply
Mohammad Tanveer
Mohammad Tanveer March 27, 02:24 AM

i home phone is not working i registed my complain with PTC 1218 but not take any action my complaine no 97 dated March 23 2014 take the action my home number 0514422866 and Mobile 03344422866

Reply
sidra doll
sidra doll March 23, 08:48 AM

sir hamara ptcl number pechle 1 month se ni chl raha bht bar complain krwai hai lkn theek ni ho rha. plz check it out. our ptcl number is 04235717908. plz solve this problem. my contact number is 03004124828

Reply
Faheem Ahmed Tahir
Faheem Ahmed Tahir March 24, 06:58 AM

Wait yr mera bvyehi hal hai.... me abi help line walo ko clas leta hun


kashif fayyaz
kashif fayyaz March 22, 07:29 PM

sir my dsl not right working phlay bhe 1218 par 5 compilan ke han koi fark nahi hoa please solve it my contact no 03426321865

Reply
imran Arif
imran Arif March 22, 08:04 AM

Sir, My EVO Wingle 9.3 not working, jb be connect krta hu to light bliknking krti rehti hai aur screen pe show hota hai interned connection failed. 20 Mar ko 1500 Rupees Bill Pay Kia Hai, aj 22 Mar ko complaint krwa rha hu please solve it ASP.
detail: ESN: DD4CEAA3
S/No: G7L5TA9291001443
MDN: 0492198519
MODEL: EC315-2
My Contact No: 0322-5277786

Reply
Arbia Ahmed
Arbia Ahmed March 22, 03:38 AM

Dear Sir,

My Office Ptcl # 071-5623135 Last Three Days Not Working Tootle Dead,

Pls Solved The Mater Immy,

Thanks/Regards
------------------
@dnan @hmed
Leopards Courier Services
Sukkur
071-5623135
03003124065

Reply
jamwaseem
jamwaseem March 22, 03:35 AM

sir humara internet sahi nhi chal raha internet wali light khabi on ho jati hai aur khabi of ho jati hai phalay bhi compline ke thi my compline num 36 hai

Reply
Adnan Ahmed
Adnan Ahmed March 22, 03:34 AM

Dear Sir,

My Office Ptcl # 071-5623135 Last Three Days Not Working Tootle Dead,

Pls Solved The Mater Immy,

Thanks/Regards
------------------
@dnan @hmed
Leopards Courier Services
Sukkur
071-5623135
03003124065

Reply
mehmood iqbal
mehmood iqbal March 21, 05:05 PM

sir evo ka net slow araha he ky ap check kar saktey he pehly compline ke te tab net fast araha ta lekn ab slow araha he or my compline id is 25

Reply
faiz muhaammad
faiz muhaammad March 21, 09:07 AM

net ek hafty sy slow chal rha hai 2g chal rha hai 9.3 ki wingal usb hai 1500 wala pakge hai or help line pa call nhi lag rhi hai plzzzzzzzzz koi hal kary ga masla 03003799151

Reply
haider
haider March 21, 06:59 AM

03357746394 pe ptcl se call nai a rahi

Reply
kaleem
kaleem March 21, 01:51 AM

4 din se internet kharab he rozana ptcl office ke chakkar kaat raha hun or ptcl help line 1218 par bhi comlain karwae he lakin kuch bhi support nahi mil rahi
0235576429
complain #28 or 52 he

Reply
Mushtaq Ali
Mushtaq Ali March 20, 02:56 AM

mein evo 3.1 use kar raha hoon browsing aur downloading bahut slow hai plz. problem hal karein. Thanks
MDN: 562001701
ESN:DD66EA1F
MY NO. 03442015996

Reply
Mushtaq Ali
Mushtaq Ali March 24, 11:14 PM

mein evo 3.1 use kar raha hoon.dosri dafa complain kar raha hn net speed 128 se b kam hai browsing aur downloading bahut slow hai plz. problem hal karein.
thanks
MDN: 562001701
ESN:DD66EA1F
MY NO. 03442015996


amir malik
amir malik March 19, 07:43 AM

mra dsl ke lin 2 mt ka bad kat jay ah ya ptcl bvkss ah

Reply
waqar
waqar March 19, 01:27 AM

AoA
sir hma net lagway 2 month ho gay ha or 2 month ma hm na itna net ni use kya ho ga jitna hmra chke ptcl ofice lagta ha q k 1 din net chalta ha or 2 din band rahta ha or phr hm jb b complane krna gay ha hmri koib bt ni sunta ha waha pa or hma roz he koi newq story suna k tal dya jata ha sir plz hamri ya problem solve krwa da q k hm is amala sa bht tang haa hmra hamsay ka b yhi masla rhta ha or koi b bt ni sunta ha waha pa
samundri distrct FSd
my cell number 03464850874
my ptcl number 0413423763

Reply
Hafiz Nabeel Ahmed Saddar
Hafiz Nabeel Ahmed Saddar March 17, 03:47 AM

Asalam O Alaikum!
Meri Ap se Guzarish hai ke 1 Month Huwa Hai or mane pahle bhi complain ki thi abhi tak koi masla Hal nahi huwa hai Ab ap se Ye hi kahna chahta hoon ya to Internet set kardo ya kaat do hamare pas ap ke liye haram ke paise nahi hai jo de te rahen ge or koi faida bhi na ho Ap ya to problm set kardo ya kaat do…. My Ptcl No.. 0223332405, & Cont, Mob 03332835204…..

Reply
Muhammad Ahmed
Muhammad Ahmed March 17, 12:02 AM

Please send my ptcl bill my e-mail address. ahmedparco@gmail.com

Thanks.

Muhammad Ahmed
PTCL BILL NO.02135001026
ID NO. 1704435001026

Reply
Muhammad Ahmed
Muhammad Ahmed March 17, 12:00 AM

Please send my ptcl bill my e-mail address.

Thanks.

Muhammad Ahmed
PTCL BILL NO.02135001026
ID NO. 1704435001026

Reply
okasha
okasha March 14, 11:56 PM

i'm trying since last night to call and number is always busy... what am i supposed to do i have to lock a cell phone very urgent where the hell should i call please someone help me out

Reply
zulqarnain
zulqarnain March 14, 02:18 AM

a.o.a
sir ptcl office near 1122 office sahiwal
sir wahan jo evo office me banda btha hota ha usa naaaa tu kch pata ha r naaaa use kese se bat krna ka addicate han........ sir plzzzz koi cooperative banda bethaen wahan pay ap ke mehrbani ho ge

Reply
MUHAMMAD JUNAID
MUHAMMAD JUNAID March 09, 03:12 AM

I BELONG TO DIST TANK KHYBER PUKHTUN KHWA THERE IS A BIG PROBLEM OF EVO WINGLE,A VERY SLOW NETWORK AND ALSO THE OPERATOR IN TANK ARE VERY LAZE DURING CONNECTING,EVO WILL DISSCONECTING MANY TIME.SO SIR I HAVE A REQUEST PLZ DO SOME THING FOR OUR CITY INTERNET..

Reply
MANSOOR JAMALI
MANSOOR JAMALI March 08, 06:34 AM

mera evo blkul slow chal rhi he hybrid network pe, our evdo pe to bllkul singnal ni aa rhe,
brai mehrbani msla jld hl kren'
MDN 0405208178
mob 03032189687

Reply
Tariq Moin Siddiqui
Tariq Moin Siddiqui March 07, 03:23 PM

i am using your EVOCLOUD device LAST ONE WEEK i am facing problem in downloading & broswing speed its very slow even i recharge it again but still slow kindly slove my problem.from karacchi.
ESN.DD62259F
MDN 222516412
SSID PTCLEVOCLOUDD94

Reply
thanghi khan
thanghi khan March 07, 10:22 AM

aslam o alkum
bahi log ma be ptcl sa potha ting ho kabe raat ko mera nit nakal kar khud chalta hain kabe fon ma ton nahi hota hai mane sui ton excing ma both bar gia ho par wahin par pase k bole chalta hain wain par razak our us k malwar gurop pase khane k liy btey hain 1218 ma be complint karta hain par wo wian sa tar nak kar one pars karta hain ibe hum ptcl ka bil din ya raz our us k grup ko pesa dian agr kise be offer ko garit hai to mera masla hal kardey
Name thanghi kahn
pohan no 0835431092
adrs mola adil khan colney sui zala dera bugti

Reply
amjad khan
amjad khan March 06, 06:06 AM

dear sir brawery road par wingle evo b bhoat slow kam karta hai

Reply
amjad khan
amjad khan March 06, 05:59 AM

sir evo brawery road par slow kam karta hai

Reply
jamshed jamal
jamshed jamal March 05, 10:43 AM

hi sir mara ptcl one week se band hai plz aap thek kara waday no ya hai 6946048 plz jaldi thek karwa dy plz

Reply
muhammad faizan
muhammad faizan March 05, 07:22 AM

mara 2 mounth sa bill nai ah raha ha

Reply
Adnan Ahmed
Adnan Ahmed March 03, 10:09 AM

It is stated that i am your consumer holding phone # 071-5628650 along with DSL the speed of DSL is very Slow.It is therefor request that kindly solve my problem at am earliest,

regards,
@dnan @hmed
Sukkur
cell # 0300-3124065

Reply
azeem
azeem March 02, 09:49 PM

They don't know customers value iss say achi customers team witribe Waldo ki hai

Reply
asif
asif March 02, 09:46 PM

Evo 9.3 bilkul nahi chal raha any one idea what problems

Reply
qabil
qabil March 01, 02:57 PM

yar evo 9.3wingel lea hai pr chalta ni net as say tu sim pr net tez chalta hai 6000 zayh kr dya bhai phly 10dn 2mb speed the as k bad 250kb arhe hai me tu muft. usb dy rha hu koi lay ga lanat evo walo tum pr

Reply
waseem
waseem March 02, 01:46 AM

sahi kah rahay ho mara evo 9.3 bhe bilkul bakar chal raha ha. complain karo to number continue busy jata ha. Please do not purchase


Abdullah Mohal
Abdullah Mohal March 01, 11:18 AM

kahin comment krne ke pese na cut jaen

Reply
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