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PTCL Helpline Numbers, Customer Service Number

Telecom by Editorial Staff (December 18, 05:56 AM)



Directory of PTCL helpline numbers and customer service phone numbers. You can call on following numbers for any desired service. PTCL customer center representative will always ready to help you. Here is the complete list of PTCL Helpline numbers.

PTCL Help Line Phone Numbers
New service or purchase assistance
0800 8 0800
To Update Directory Inquiry
0800 0 1217
Billing information
1200
Inquiry or directory services
1217
Complaint registration or help on any fault
1218
Assistance on all services
1236
CLI, Voice Message Service activations
111 465 465
PTCL Calling Card
0800 8 0808

PTCL

Pakistan Telecommunication Company Limited (PTCL) is the largest telecommunication company in Pakistan

The company provides telephony services nation-wide and is the backbone for country's telecommunication infrastructure despite arrival of a dozen other telecommunication companies

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565 comments
Adil shah
Adil shah 9 minutes ago

A.O.A hamara ptcl number 0514907773 nd complain number 31 ha hum subha sham office or helpe line call ker kr k tang aa kr ye mail forward kr rahay han agr koi PTCL ka oficer koi line man zinda ho to is number per zror contact kray 03145300915

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Hafiz Zahoor Ahmed Shah
Hafiz Zahoor Ahmed Shah 10 minutes ago

A.O.A hamara ptcl number 0514907773 nd complain number 31 ha hum subha sham office or helpe line call ker kr k tang aa kr ye mail forward kr rahay han agr koi PTCL ka oficer koi line man zinda ho to is number per zror contact kray 03017790307

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Hafiz Zahoor Ahmed Shah
Hafiz Zahoor Ahmed Shah 12 minutes ago

A.O.A hamara ptcl number 0514907773 nd complain number 31 ha hum subha sham office or helpe line call ker kr k tang aa kr ye mail forward kr rahay han agr koi PTCL ka oficer koi line man zinda ho to is number per zror contact kray 03452358307

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veer yodha
veer yodha 2 hours ago

aslamo alikum sir .plez ifo .v fone !

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sajjad ali
sajjad ali 20 hours ago

My mdn namber 04235512683 plz sen my package info thank

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ali baloch
ali baloch November 20, 04:44 AM

sir hamre sumart tv pe ptv bolan pechle 5 din se nh aa raha so plz es ko waps ply karo aj se

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Muhammad shafqat
Muhammad shafqat November 19, 06:58 PM

Your Comments Here
hamara pcl number 0606380436 ha or DSL lagana 03427312336 per malo at dain

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Munawwar ali
Munawwar ali November 17, 10:56 PM

my ptcl landline was not working since last 20 days….i think its dead…my ptcl# 34502969..i complained many time to the customer care centre but they are irresponssible..please take it seriously and do something for permanent solution….

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javeria mirza
javeria mirza November 17, 06:09 AM

i have paid my evo bill for next month but still itx not working .. damn hell.. continusly m receving msgs that recharge ur evo recharge ur evo .. ye hai koi tareqa ?? na koi guide krnay wala hai .. phone kro tu inko kuch pta hota nae hai .. pta ni kis lya bethay hua hain.. u ppl hv no idea hw much m facing trouble due to it .. please mre evo on krain
MDN : 533208825

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Iftikhar Ahmed
Iftikhar Ahmed November 14, 07:25 AM

Respected General Manager PTCL,
Islamabad.

Assalam o Alaikum! It has elapsed four months that we have been facing a terrible error in broadband connection. It makes abrupt pauses and a remains most of the time disconnected. I had brought my complaint into your notice earlier but sadly enough; the real problem is not yet discovered by the PTCl service providers’ staff. Please, help us resolve the matter.

Regards,
Iftikhar Ahmed.
Ph# 0513530322, IslamPura Jabbar Exchange.
Gujar Khan.
Rawalpindi.

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ranasjjad
ranasjjad November 12, 04:24 AM

AOA...
ptcl evo3g use kr rha hn ...3 4 din se evo properly work ni kr rhi ,speed bht slow h, aksar to isgnal hi drop ho jaty h,kafi bar complain b ki h lkn abi tk theek ni hui

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zubeda
zubeda November 09, 07:51 AM

very bad service i have registered my complaint but no response ... slow speed and no frequency.All Tv challenges are disturbed

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Sameen fatima
Sameen fatima November 08, 09:21 AM

worst service !! no body ever pays attention on the complaints...slow speed, frequent disconnection :/ really irritating... :@

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Mr. Muhammd Mumtaz
Mr. Muhammd Mumtaz November 05, 05:10 AM

With due Respect A.O.A
I am a father of Mr. Asad Ullah Mumtaz under graduation from APCOM University Lal Kurti. There monthly exam were undergoing and our PTCL No. 051-5152684 was out of order from last 10 days. I humbly requests were lanunched through 1218 complain no. 89 and ID 09 and today again 89 were given to me on my mobile no. 03215675309 but all is vain. Please look into matter as a special case and save the education of my children. Regards, Mumtaz

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Shahmir ali
Shahmir ali November 01, 10:51 AM

is say ziyada bakwas servvice hai plz is serviece ko koi na lay jo laga woh pashtay ga

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RAJA GHAZANFAR ALI KHAN  ADOWALIYA
RAJA GHAZANFAR ALI KHAN ADOWALIYA October 27, 09:52 PM

LETTERS TO THE EDITORS
==========================
WHO WILL SET RIGHT NADRA & PTCL ?
-------------------------------------------------------

I want to draw the kind attention of MIAN NAWAZ SHARIF that I am one of the 75 years old aged citizen of Pakistan and a serious patient of Heart, Ashtama , Sugar , Backbone etc .

I had paid my all Phone bills at NADRA KIOSK CENTRE IQBAL TOWN Rawalpindi But in spite of paying my phone bills every month , the PTCL has illegally disconnected my phone connection since September 2014.

I think that it is the REAL INSANIYAT which is existed in this Islamic country of Pakistan in order to give severe & intensive mental worries and troubles to old aged citizens of Pakistan and specially to all those citizens who are serious patients of Heart, Ashtama, sugur and others dseases etc and who already are lying in near death beds.

If FRAUDY NADRA KIOSKS CENTRES ( which are Mostly owned by Employees and relatives of Nadra) has not submitted the Statements of Paid BILLS to concerned Utilities Departments , then what was my fault and why PTCL has disconnected my Phone Connection and why PTCL is changing ID ACCOUNTS of phone customers every month which resulted the non posting of phone bills in the ledgers of PTCL officially record?

Similarly most of the others consumers are also complaining about such similar complaints that in spite of paying their utilities bills at Nadra Kiosks , the utilities departments ie WAPDA, PTCL, SNGPL, etc always disconnect their connections in order to upsetting the consumers Because all the inefficient cruel and corrupted officers of such public dealing departments are seemed to belong to NON-BLOODED NEECH KHANDAN FAMILIES. I have not ever seen any GOOD officer in any Public dealing department during my 75 years of whole life since 1942 .

Similarly On others side, I have not seen any good government in Pakistan (only except 11 years good government of Field MARSHAL MUHAMMAD AYUB KHAN) who have Ever imagined to take any drastic action against all inefficient and cruel officers of all utilitilities departments of pakistan
, it is always observed in this Islamic country of Pakistan that our all past and present government has never taken any drastic action against all chairman and their corrupted officers of Nadra, Scheduled Banks and Utilities Departments for the purpose of to set right the working position of all such public dealing departments of pakistan and to teach IBRATNAK LESSONS to others cruel and corrupted officers of this Islamic country of Pakistan .
I think that cruel chairmen and their senseless officers of all departments are not fearing from ALLAH and the severe AAZAB OF THE ALLAH whichthe will be revealed very soon in their graves.
Hence in the views of the abovementioned facts, I will request to Mian Nawaz Sharif Prime Minister of Pakistan that if it is an Islamic country of Pakistan, then kindly take drastic action against all such cruel and corrupted officers of these public dealing departments FOR THE SAKE OF ALLAH AND FOR THE SAKE OF INSANIYAT because these cruel and most inefficient offcers are not the tue Muslims and these officers are not fearing from ALLAH and the SEVERE AAZAB OF THE ALLAH WHICH WILL BE REVEALED UPON THEM IN THEIR GRAVES SOON AFTER DEATH.
These officers of such utilities departments are not only upsetting the people of paks but also harming the most popular government of PML(N) in losing the votes banks of PML(N).

Now I will not get restore my phone connection till the imposing of Martial Law or revealing of AAZAB OF ALLAH UPON both Chairman of NADRA & PTCL.

Hence it is my prediction that inshallah SEVERE AAZAB OF THE ALLAH WILL be revealed soon upon both chairman of PTCL and NADRA and they both will be died within three months by the AAZAB of the ALLAH. The coming time will prove truthness of my this PREDICTION
But it is better that both chairman NADRA AND PTCL should fear from ALLAH and should mend their bad cruelty minds in their own interests.
It is also the responsibility of the Islamic government of Pakistan to set right the working position of all the government Departments of this islamic country of Pakistan in the best interest of Pakistan and should maintain INSANIYAT in this Islamic country of Pakistan .

I hope that our popular Prime Minister of Pakistan MIAN NAWAZ SHARIF, who is one of the most respected , sincere and a true
MUSLIM Leader of Pakistan will surely set right the working position of all government departments of Pakistan and in future ,no any cruel officer should dare to harm old aged citizens and specially serious Heart patients of Pakistan.

That on performing this most noble type of excellent task, The ALLAH will be pleased very much and ALLAH will surely help Mian Nawaz Sharif to serve the people of Pakistan in most fairly
And in efficiently ways and to rule this Islamic country of Pakistan for ever
=================================
RAJA GHAZANFAR ALI KHAN ADOWALIYA
MA (Political ScienceI
Press Essay writer
HOUSE-5, STREET-10, IQBAL TOWN RAWALPINDI.
CNIC NO= 61101-6446639-9
PHONE NO=DISCONNECTED in spite of paying of BILLS
Dated 27-10-2014
=============================

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Muhammad Hasan
Muhammad Hasan October 27, 06:36 AM

my ptcl ph no is 36617898 on this line i have evo broad ban internet. i need MDN& ESN NUMBERS which i could not find from 1236 and 1218. i need these numbers to know my evo bills for charges as well as to know used gbs for the billing month. can u pls let me know the above ref mdn & esn nos. for my use of the net chaarges. My cell no. is 03009285338. thanks
from Muhammad Hasan

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Abdullah shah lakyari
Abdullah shah lakyari October 26, 11:19 PM

sir Aslam o alaikum
PTCL NO: 0223331886
Phone NO:03002270084
Name: Tufail Ahmed Shah
sir request hai ke mere net bill ma over dues aa rahi hain but i couldnt used my dsl for 3 months becuase ma land line and computer were dead par phir b bill over dues aa rahi hain
mene boht bar compalints ki haain mgr kuch bi aamal nhn hota to maa apko request karta hun ke mujhe ek clear and fine bill bana kar bhejo sir

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Saleem Shah
Saleem Shah October 19, 03:28 AM

Dear Managment,
My smart Tv is not working for the last 3 days and after a dozen of complaints its still not working. If you read (I am sure you are not reading) the messages, there is no message out of 546 messages that is happy with PTCL. Its a shame for such a big company and that is why everything is going privatized.

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MUHAMMAD SHEERAZ KHAN
MUHAMMAD SHEERAZ KHAN October 19, 01:36 AM

Submitted 1st request on 1236 for Tax Deduction certificated on 03 Oct 14 , 2nd request on 15 Oct 14 with complaint # 79 and noted my email A dress, but still not got Certificated.
I need that for filling my Tax Returns.

Kindly expedite .

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Muhammad javed
Muhammad javed October 17, 10:07 AM

Aoa sir.my name is M.javed frm gojra districk toba tak singh.
Sir mere ptcl line 3 din say kharab ha ma ne 1218 par be compline karwai the 24 gantay ka time dea tha abi to 72 gantay say opar time ho gay ha mara masla q hal nah kea gay....my contect number.[03007235491]
[03017235491]

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adil
adil October 17, 06:45 AM

shame on PTCL services. This is the country we are living. my phone is out of order from many days and calling 1218 but in vain............ disappointed with ptcl

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Rashid
Rashid October 16, 02:07 PM

Hi Everyone, I have to sale my PTCL Wingle USB , package 9.3 Mbps , Wifi , Memory Card Slot , complete Packing and documents , interested please contact me at : 0300-4806884 Lahore

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Rashid
Rashid October 16, 02:01 PM

Hi everyone !! I have to sale USB PTCL Wingle 9.3 Mbps , Features : Wifi , Memory Card Slot , fresh and complete Packing , complete documents, on very cheap price.
Interested please call me @ 0300-4806884

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Maher
Maher October 16, 12:12 PM

Oye ptcl valo salayyo

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faiq malik
faiq malik October 16, 11:08 AM

plz evo ke sarvic thik kar do 1000 ka lod kraya ha phir b nhi chal raha

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Nadeem Nisar Ahmad
Nadeem Nisar Ahmad October 16, 02:18 AM

0515781000 phone with internt,Internet is working whereas phone is out of order.I am comlaining the matter since 06-09 2014 on 1218,but invain.Who will look into the matter?

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Rab Nawaz
Rab Nawaz October 13, 11:20 AM

0092923528821 iska DSL speed Check kare plz k 1mb wala package hy ya 4mb wala thanks

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barket
barket October 13, 12:44 AM

si muje wifi cora achi hai

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Muhammad Ramzan Jabir
Muhammad Ramzan Jabir October 12, 07:56 AM

Sir Mere Evo Wingle sy mobile pr signal pooray show hotay hean magr data access naheen hote brae mehrbani koe mashwra chea!!!!!!!!!!!!!!!!!!!

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Ijaz Hussain
Ijaz Hussain October 12, 03:58 AM

mera phone number 0926-509091 hai kai bar complaint drj kia hay ka miry phone prt CLI awr code nahee hay likn aj tak meera problam salove nahee hoowa.

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ajaz
ajaz October 10, 11:10 AM

sir g ,
mery evo vingle slow hey ,, ap mujey riply krey k data mey ney kitna use kya ta

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sufyan
sufyan October 05, 11:54 AM

hello

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RAJA GHAZANFAR ALI KHAN ADOWALIYA
RAJA GHAZANFAR ALI KHAN ADOWALIYA October 04, 03:56 PM

REGISTERED POST
-------------------------
MOST SERIOUS COMPLAINT
==========================
TO,
Mr AMIR TARIQ ZAMAN SAHIB
The Chairman PTCL ISLAMABAD

SUBJECT ILLEGALLY DISCONNECTION OF PHONE CONNECTION 051-4907432 OF
ONE 75 YEARS OLD AGED PATIENT OF HEART,ASHTAMA BY YOUR
GHUTIYA TYPE N EECH KHANDAN OFFICERS OF BILLING SECTION
IN SPITE OF REGULARY PAYMENT OF ALL PHONE BILLS
====================================================
R/Sir,
ALLAH has made you the Chairman PTCL BUT it is very pity to say that you are not taking any interest in set right the most worst working position of billing section,

I am saying this because of the following reasons

1)- I am one of the 75 years old aged citizen of Pakistan and a serious patient of Heart , Ashtama, Sugar etc

2)- That I had paid phone Bill of 5/2014 of Rs 820/ on 20-06-2014 at Nadira Kiosk Iq1bal Town Rawalpindi but your concerned staff has not posted this payment in the ledger Register upto 9-09-2014 and your NEECH KHANDAN Staff has given me great tension and worries. May ALLAH reveal severe AAZAB upon them .
PAGE-2
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3)- That I have paid bill of July of Rs 2480/- on 9-09-2014 with arrears of May and June 2014.

4)- That I just received phone Bill of August issued from PTCL on 15-09-2014 But your NJEECH KHANDAN STAFF has not posted both paid bills in the ledgers.

5)- That your NEECH KHANDAN Officers has disconnected my phone connection in spite of paying all bills plus one repayment of may 2014 Bill.

6)- That It is bad efficiency of your PTCL Department

7)- Please let me know what was my fault and why your NEECH KHANDAN OFFICERS have disconnected my phone connection

8)- That I have tried to submit my this complaint to you through email but you have not mentioned your email address of the PTCL Complaint Cell in your PTCL web site

9)- That your NEEC H KHANDAN OFFICERS (Who are playing Cards during office hours) have tried to murder me by doing my Heart ATTACk

10)- That It is my BUD DUHA that ALLAH MAY REVEAL SEVERE AAZAB UPON SUCH CRUEL OFFICERS OF BILLING SECTION.



PAGE-3
=======
11)- That INSHALLAH the AAZAB OF THE ALLAH WILL SOON BE REVEALED UPON THE CONCERNED CRUEL OFFICERS OF PTCL AND INSHALLAH YOUR CONCERNED OFFICERS WILL BE DIED VERY SOON BY THE SEVERE AAZAB OF THE ALLAH.

12)- That only MARTIAL GOVERNMENT IS FIT TO TEACH A SERIOUS IBRATNAK LESSON TO ALL MOST CRUEL OFFICERS OF PAKISTAN

13)- If there would existed only one officer of GOOD BLOODED FAMILY, then such incident would not happened with me.

14)- Now It is requested to kindly disconnect my phone connection

15)- I will get my phone connection(If I remained alive) when either Martial Law Govt would come in this Islamic country of Pakistan OR a good officer of good blooded family would come on the post of chairman PTCL.

16)- Because I think that you will never take any action against your irresponsible and most inefficient officers of PTCL Billing Section by termination of their services without any hesitation in order to teach them an IBRATNAK LESSON for the improving of the working system of your PTCL Department..

17)- I am also submitting this most serious complaint to the Chief Justice of Supreme Court of Pakistan for taking legal action against your PTCL Department.

18)- All officers of PTCL should note that RAJA GHAZANFAR ALI KHAN is one of the most honest, most patriotic and sincere person of Pakistan and he has observed the history of both eras of Pakistan ie one before Partition and second after partion. He only fear from ALLAH
Page-4
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but does not fear from any cruel and powerful officers of Pakistan because all the graves of cruel and innocents persons are alike in any graveyard of Pakistan.
Thanking you in anticipation

YOUR SINCERELY
RAJA GHAZANFAR ALI KHAN ADOWALIYA
MA (Political Science)
PRESS ESSAY WRITER & Social Worker
Iqbal Town, Rawalpindi-46300
Date 30-09-2014
================
Copies to for necessary
1)-The Chairman NADRA .
Your are also involved on doing cruelty upon rightless people of Pakistan because your most all Nadra kiosks are not forwarding the list of paid bills to the respective utility billing department .I WILL request you to close all the Nadra kiosks of the country .

2)-The Governor STATE BANK OF Pakistan,
He is kindly requested to kindly direct strictly to all the Managers of the scheduled Banks to accept the payment of utility bills from the consumers from 9-00 AM uptill 22-00 PM in most respected ways in stead of accepting payment in most insulting ways as per standing order of ex president General Perrvaiz Musharaf

It is alsorequested that in future ,no any bank will do GHUTIA Type Act to stand all consumers out of bank premises to receive their utility bills in most insulting way.
If banks are not obeying this order, then Martial Govt will set right
All the banking managers by lashing 50 Nos hard whips on the bared backs of the bank managers because banks officers are not doing AHSAN UPON consumers. They are taking an huge amount of commission of billion of of rupees, from the utility Bills Issuing Department s

3)- The Director Genera ISPR RWP.

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Mehmood Ahmed
Mehmood Ahmed October 03, 01:18 AM

hi sir i want to know mdn of my evo how i would find that

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Tilok Valasai
Tilok Valasai October 02, 12:34 AM

EVO wingle PTCL Ka bill kae nklta ha plz link sent karo

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Naveed
Naveed October 01, 10:57 AM

Sir muje aik sms aya ha us ne keha ha k warid ki tarf se ap ka inaam nikla ha 500000 lakh rupees ap is numbr pe contact krain numbr ye ha 0512549179 to muje is numbr ki malomat chahiye k ye such ha yan frood ha plz ans me sir .

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asad ur rehman
asad ur rehman October 03, 12:21 AM

mera dsl last 3 days se kam nahi kar raha,complaint b likwa de ha.
plz zara jalde teek karey Eid ha


Aisha
Aisha October 01, 05:32 AM

aoa actual mra DSL ni chal rha no hy0526619902-7 is l setting mjy send kr den

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sohail
sohail October 01, 03:22 AM

Sir ma nay broad band k liay apply kia hay magar one week hogaya hay wait karraha hon

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mahmood khan
mahmood khan September 30, 03:19 PM

sir this is mahmood mre pas ptcl evo usb hai jo mne apne frnd se lia tha mujse iska box ghum hogya hai aur is mai Rs.100/day pkg tha ab mai ise dubara use krna chahta hun kisi new pakage k 7 agr possible then plz reply me thanx iska esn:oa7d2cda
model:ac2726 , s/n 532007681953 , pid:p/v2_b

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Asif Rana
Asif Rana September 30, 11:11 AM

0453433103 is mah kitni downloading hoi hy plz ans?

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hassan
hassan October 15, 03:11 PM

my evo 3g is not working gud its MDN no[4236174711


asif
asif September 30, 11:08 AM

0453433103 is mah kitni downloading hoi hy plz ans?

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Muhammad Shafeeq
Muhammad Shafeeq September 30, 04:42 AM

My PTCL # 04235235181 is out of order since last two days.
Need your kind attantion & request for corrective action.

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Mahmood Hamid Khan
Mahmood Hamid Khan September 29, 05:48 AM

Re my telephone no 021 36832222
I am really sick & tired. I am on regular basis lodging complain on 1218 and have also lodged / reported the matter to the Head of Gulshan-e-Maymar exchange but regret to inform you that no action has been taken as off now.
To me the service of PTCL is worst.

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nk
nk September 28, 01:34 PM

yar plzzz evo ka net chalana chor do or is say acha cable net lagwa lo paisay b kam lagein gy or speed kam say kam evo wifi cloud say achi aye gi

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nk
nk September 28, 01:26 PM

lanat hai evo net pay customers ko bewakoof banaya howa hai mera net ek hafty say theek nahi chal raha

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nk
nk September 28, 01:21 PM

agar paisay zaya karnay ka dil kar raha hai to evo ki koi b device khareed lein..

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usmanshafiq
usmanshafiq September 27, 01:14 PM

Usman
Din ko min ne evo wingle ko phone k charger min laga kar bijle k bord min on kia to bad mn jab pc k sat on ki to singnal wali light on ni ho rahi thi kia waja ha

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Farhan Yousuf
Farhan Yousuf September 27, 09:49 AM

modem ke backside peh username kahan hota hai if someone know do TELL me !!!!

Reply
atif
atif September 27, 09:39 AM

It's been almost 10 days passed by, I've requested for land line and smart TV on 18th Sep with id number ID23SSU21 after that I've received 2 confirmation calls and 2 SMS but after that no progress..today I've made a complained on080080800.you are requested to expedite the process and install the landlines asap. Thanks atif Shiekh contact 03008214714

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